DataEdge creates CRM solutions that are aligned with your competitive strategy. Our CRM software engineering team brings you experience across on-site, mobile, web, and cloud-based platforms for multiple industries including finance, pharmaceutical, healthcare, hospitality, Service and retail. Our CRM services extend to any and all projects, where technology is used to facilitate interaction. Well qualified team of experts solely focused on CRM functionality gives you the best execution of most popular CRM tools/software in the industry.
- Campaign management dashboards for direct marketing, social media, and email
- Lead generation, pipeline management, and personalized promotions and rewards
- Customer service case management and support
- We engineer loyalty kiosks with closed loop loyalty cards and consumer data aggregation modules
- Loyalty and customer satisfaction applications that integrate with CRM software
- Develop customer facing applications for membership and gifting
- Integrate with major ERP systems for automatic data flow
SALESFORCE
We build smarter customer solutions by connecting forward-thinking cloud technologies within the Salesforce.com ecosystem
DataEdge offers full-service Salesforce consulting, pairing experienced business analysis with a deep technical background with Apex and Visualforce. We can ensure that the value from Salesforce extends well beyond just your sales team.
If you are looking to implement SalesForce, we can help. Whether it’s an end-to-end implementation or custom development, we bring in decades of combined salesforce experience into our projects. Our Salesforce consultants provide the expertise to maximize your return on investment.
- Evaluation and design
- Configuration and refinement
- Consulting and training
- Onsite & remote support
- Applications development
- Integrations
- Force.com App Development
- Administration
Our SalesForce expertise includes:
Sales Cloud: Bring in more business, be mobile, accelerate productivity, and connect sales reps, processes and actions
Service Cloud: Engage with customers in real-time and helps create true customer centricity. Know your customer and what products or services they have so overall customer satisfaction is improved.
Marketing Cloud: Loyalty management, listening/knowing your customers and direct messaging are all made possible through customer focus that is enhanced with the Marketing Cloud.
Collaboration: Leverage new ways to engage customers and employees. Create a community of anything whether it’s agencies, suppliers, members, or students and keep them in the loop for connectivity and mobility.
App Cloud: Find the fastest way to build apps for customers, employees, and partners
Wave Analytics: Solution designed for Salesforce users.
IoT platform: Transform data from customers, partners and devices and put it into meaningful action.